Effective Date: 02-April-2021

This Privacy Policy describes the privacy practices of KERNSHELL TECHNOLOGIES PRIVATE LIMITED (collectively, ‘Kernshell’, ‘we’, ‘us’, or ‘our’) in connection with the company’s websites and products. Your privacy is extremely important to us. We are always doing our best to keep information private and secure. When you share any information with us, contact support and/or send us your contact or any other information, we use this data exclusively to serve you better. The Privacy Policy describes the types of personal data we collect and process, how we share, and secure the information, and the choices that are available to individuals with respect to Kernshell’s handling of the personal data.

Please note that this Privacy Policy does not apply to the privacy practices of Kernshell’s customers and partners.

Please read this Privacy Policy carefully and if you have any questions, please check the Glossary at the end of this document or contact us by email: [email protected]

Personal Data We Collect in Connection with Kernshell’s Websites

We collect personal data in connection with the use of our websites and the information that you send to us when engaging for the first time to help future correspondence. This information is collected for processing your future inquiries, to serve and support you better.

We collect the information that you provide when you are using our websites and services. This information may include,

  • Business contact information, such as your name, job title and employer name, email address, mailing address, preferred language, and phone number, including administrative employee contact information provided by our customers
  • Your comments and testimonials

The information that may be collected by automated means includes,

  • Location information: We might need your Precise location information for two reasons; (1) to determine the best route to the network to serve you, and (2) To switch to your local language or currency in your country
  • Your Device(s) information: We might need to collect device-specific information such as the IP address, unique device identifier, and type of operating system and web browser
  • Dates and times of visits to, and use of, our websites
  • Information about how our websites are used such as the content that is viewed on our websites and how users navigate between our webpages
  • URLs that refer visitors to our websites
  • Search terms used to reach our websites

Choosing not to share your personal data

Where we are required by law to collect your personal data, or where we need your personal data in order to provide you with information or process your registration on our websites or requests, we may not be able to provide you with such services if you do not provide this data when requested (or later ask to delete it).

Cookies and Similar Technologies

Kernshell use cookies and similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole.

What are cookies?

We may collect information using “cookies”. Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Sites.

Cookies we use

Our websites use the following types of cookies for the purposes set out below:

Essential Cookies

These cookies are essential to provide you with services available through our websites and to enable you to use some of their features. Without these cookies, the services that you request may not be possible to provide. We only use these cookies to provide you with those services.

Functionality Cookies

These cookies allow our websites to remember choices you make when you use our websites. The purpose of these cookies is to provide you with a more personal experience and to avoid you from having to re-select your preferences every time you visit our websites.

Analytics and Performance Cookies

These cookies are used to collect information about traffic to our websites and how users use our websites. The information gathered may include the number of visitors to our websites, the websites that referred them to our websites, the pages they visited on our websites, what time of day they visited our websites, whether they have visited our websites before, and other similar information. We use this information to help operate our websites more efficiently, to gather demographic information and to monitor the level of activity on our websites.

We use Google Analytics for this purpose. Google Analytics uses its own cookies and is only used to improve how our websites work. You can find out more information about Google Analytics, cookies, and about how Google protects your data on the Google website. You can prevent the use of Google Analytics relating to your use of our websites by downloading and installing a browser plugin.

Disabling cookies

You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided in your browser (usually located within the “settings”, “help”, “tools”, or “edit” facility). Many browsers are set to accept cookies until you change your settings.

If you do not accept our cookies, you may experience some inconvenience in your use of our websites. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our websites.


We use analytics software to allow us to better understand the functionality of our software. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personal information you submit.


Because there is not yet a consensus on how companies should respond to web browser-based do-not-track (“DNT”) mechanisms, we do not respond to web browser-based DNT signals at this time. Please see the “Your Rights and Choices” section below for information about how you may opt out of, or limit the use of, your browsing behavior for online behavioral advertising purposes.

Information from Social Networking Sites

Our websites may include interfaces that allow you to connect with social networking sites (each a “SNS”). If you connect to a SNS through our Sites you authorize us to access, use and store the information that you agreed the SNS could provide to us based on your settings on that SNS. We will access, use and store that information in accordance with this Privacy Policy. You can revoke our future access to the information you provide to us through an SNS at any time by amending the appropriate settings within your account settings on the applicable SNS.

How We Use The Personal Data We Collect

We use the personal data that customers upload into our websites only as directed by the customers and to comply with applicable legal requirements.

In addition, we may use other personal data we collect to,

  • Facilitate of the provision of security and audits
  • Establish and maintain user accounts on our websites
  • Communicate with you about the products and services, and respond to your requests, inquiries, comments, and suggestions
  • Operate, evaluate and improve our business, our websites, or communications strategies, and the products and services we offer (including to develop new products and services)
  • Enable you to share information via your social network accounts
  • Comply with legal requirements, judicial process, and our company policies (including to verify users’ identity in connection with access or correction requests)
  • Protect against and prevent fraud, illegal activity (such as identifying and responding to incidents of hacking or misuse of our websites), and claims and other liabilities, including by enforcing the terms and conditions that may apply to your use of our websites

Legal Bases for Processing

If you reside in the European Union (“EU”), we are required to inform you of the legal bases of our processing of your personal data on our Sites, which are described below.

To provide services: Processing is necessary to provide services to you or to take steps that you request prior to providing those services

To communicate with you: For compliance, fraud prevention and safety purposes

We may combine the personal information we collect (“aggregate”) or remove pieces of personal information (“de-identify”) to limit or prevent identification of any particular user or device to create aggregate data for analytics: These processing activities are based on our legitimate interests. We consider and balance potential impact on your rights and do not process your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

To comply with law: Processing is necessary to comply with our legal obligations

With your consent: Processing is based on your consent. Where we rely on consent, you have the right to withdraw it at any time.

Personal Data We Share

We share the personal data that customers upload into our websites only as directed by the customers and to comply with applicable legal requirements.

We may share data regarding business customers’ personnel’s use of our websites with the relevant customers.

We may share the data we collect with our service providers that perform services on our behalf for the purposes described in this Privacy Policy. We contractually require these service providers to use or disclose the personal data only as necessary to perform services on our behalf or comply with legal requirements.

If you choose to comment on an article via our blog, we may display your name publicly along with your comment. Any personal data you provide or post in connection with our blog will not be regarded as confidential and may be made publicly available on the Internet and indexed by search engines.

We may post a customer testimonial on our website, with the customer’s prior consent.

Unless prohibited by applicable law, we reserve the right to transfer the data we maintain in the event we sell or transfer all or a portion of our business or assets. If we engage in such a sale or transfer, we will make reasonable efforts to direct the recipient to use your personal data in a manner that is consistent with this Privacy Policy. After such a sale or transfer, you may contact the recipient with any inquiries concerning the processing of your personal data.

We may share personal data to comply with legal requirements (e.g., to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements). We may also share your personal data to protect against and prevent fraud, illegal activity (such as identifying and responding to incidents of hacking or misuse of our websites) and claims and other liabilities.

Data Retention

We do not retain personal data for longer than necessary for the purposes for which the data was obtained or to comply with legal requirements. We retain your personal data or information that we possess in connection with the Cloud Services as directed by the relevant customer and as required by law.

Your Rights and Choices

Regardless of where you reside, you can submit privacy inquiries and requests by email to [email protected] or to our postal address provided below regarding personal data other than which our customers uploads into our websites. If you reside in the EU, you may request that we take the following actions in relation to your personal data,

  • Access. Provide you with information about our processing of your personal data and give you access to your personal data. We will provide you with a copy of the personal data we maintain about you in the ordinary course of business, to the extent the personal data is not available via our websites or mobile applications.
  • Correct. Update or correct inaccuracies in your personal data. You may request to correct any errors in your personal data as further explained in the “how to Contact Us” section of this Privacy Notice.
  • Delete. Delete your personal data.
  • Transfer. Transfer a machine-readable copy of your personal data to you or a third party of your choice.
  • Restrict. Restrict the processing of your personal data.
  • Object. Object to our legitimate interests as the basis of our processing of your personal data.

We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions, but in any event we will respond to your request within a reasonable timeframe. If you reside in the EU and would like to submit a complaint about our use of your personal data or response to your requests regarding your personal data, you may contact us or submit a complaint to the data protection regulatory authority in your country.

You may unsubscribe from receiving marketing emails from Kernshell by sending notification email to Kernshell at [email protected]. Even if you unsubscribe, we may still send information such as administrative emails which pertain to the websites.

You may request removal of your personal information from our blog, customer testimonials, or other public portions of our websites, by contacting us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

You may prevent us from automatically collecting your location information by disabling location services on your mobile device; or, if the option is available on your mobile device, by configuring your mobile device not to allow your mobile application to collect location information.

The business partners that collect information about your activities on our websites may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior for purposes of targeted advertising.

International Data Transfers

We may transfer your personal data to countries other than the country in which the data was originally collected, including India and the United States. The countries to which we transfer personal information may not have the same data protection laws as the country in which you initially provided the personal information. If personal information is transferred to Kernshell in a country that does not provide an adequate level of protection for personal information, Kernshell will take measures designed to adequately protect information about you, such as ensuring that such transfers are subject to the terms Standard Contractual Clauses approved by the EU Commission, including transfers to suppliers or other third parties.

How We Protect Personal Information

Kernshell maintains reasonable administrative, technical and physical safeguards designed to protect the personal data. However, no system or transmission of data over the Internet, or any storage of data, can be guaranteed to be 100% secure. If you have questions about the security of your personal information, or if you have reason to believe that the personal information that we hold about you is no longer secure, please contact us immediately as described in this Privacy Policy.

Links To Websites And Third-Party Content

For your convenience and information, we may provide links to websites and other third-party content that is not owned or operated by Kernshell. The websites and third-party content to which we link may have separate privacy notices or policies. Kernshell is not responsible for the privacy practices of any entity that it does not own or control.

Updates To Our Privacy Policy

When we update this Privacy Policy, we will notify you of changes that are deemed material under applicable legal requirements by posting a notice and the new Privacy Policy on or within our website or provide other notification as required by applicable law. We may also notify you of changes to the Privacy Policy in other ways, such as via email or other contact information you have provided.

How To Contact Us

You may contact us with questions, comments, or complaints about this Privacy Policy or our privacy practices, or to request access to or correction of your information. Our contact information is as follows:

F/303 Sahjanand Residency, Nr. Saurabh Society
Manav Mandir Char Rasta, Memnagar
Ahmedabad, Gujarat – 380052, INDIA
[email protected]


Device: desktop computer, laptop, tablet, smartphone, etc.

Personal information: This is information, which you provide to us that personally identifies you, such as your name, email address or billing information, or any other data, which can be reasonably linked to such information by us.

Sensitive personal information: This is a particular category of personal information including but not limited to confidential medical facts, racial or ethnic origins, political or religious beliefs or sexuality.