• Industries & Customers

Intelligent Patient Engagement  

AI Voice Agent 

Conducts natural, human-like phone conversations with patients. Speaks clearly, listens actively, and adapts responses based on patient answers in real-time.

AI Chat Agent 

Real-time text-based conversational assessments via web, SMS, or messaging apps. Provides instant responses, asks clarifying questions, and guides patients through screening. 

Natural Language Understanding 

Interprets medical terminology and everyday patient language. Understands context and nuance in responses. Handles complex follow-up questions intelligently.

Adaptive Conversation Logic 

Dynamically adjusts questions based on patient responses. Skips irrelevant questions. Focuses dialogue on information needed for accurate qualification.

Contextual Intelligence 

Gathers information through natural dialogue instead of rigid forms. Understands patient situation holistically. Makes intelligent routing decisions based on conversation insights.

Multi-Turn Dialogue 

Manages back-and-forth conversations naturally. Clarifies ambiguous responses. Continues conversations across multiple exchanges seamlessly.

Conversational Screening in Action  

Voice Patient Screening 

AI conducts eligibility assessments via phone, gathering medical history and symptoms in one natural conversation.

Chat-Based Qualification

Patients complete real-time screening through web chat or SMS with instant qualification decisions.

Intelligent Question Sequencing

AI asks only relevant questions based on previous answers, skipping unnecessary ones for efficient assessments.

Real-Time Qualification Decisions

AI determines eligibility instantly during conversation, patients know immediately if they qualify.

Seamless Multi-Channel Experience

Patients switch between voice and chat seamlessly with conversation history preserved across channels.

Immediate Patient Routing

Qualified patients receive enrollment links, appointments, or provider assignments automatically after screening.

Built on Modern Technology  

Powerful, reliable technology that scales with your needs 

Chat Technology 

AWS Lex

Enterprise content management with financial services customizations

AWS Bedrock

Backend development for business logic and workflow automation 

Anthropic Claude (LLM)

Integration layer connecting CRM, ERP, payment gateways, and data feeds 

AWS Lambda 

Cross-device compatibility for optimal user experience 

DynamoDB

Structured content management for multiple business units 

Twilio

Comprehensive access control with complete audit trail documentation 

Voice Technology 

VAPI Agentic AI

Advanced conversational voice with human-like interactions 

Twilio

HIPAA-secure voice infrastructure for phone screening 

Drive Efficiency Without Compromise

Stop trading quality for speed. Our agents deliver the consistency of code with the empathy of a human expert.

Eradicate Human Error

Consistency at Scale. Fatigue leads to mistakes in manual screening. Unlike human teams, our agents apply your clinical protocols consistently, 24/7, with zero deviation from criteria,ensuring 100% adherence to policy.

Instant Scalability

Handle Spikes Without Hiring. Patient volume surges (like flu season or enrollment deadlines) no longer require expensive temporary staffing. Agents scale up instantly to handle thousands of concurrent screenings, then scale down when demand drops.

Liberate Your Clinical Staff

Focus on Care, Not Forms. Automate the repetitive data entry, basic eligibility checks, and scheduling. Free your nurses and coordinators to focus on complex patient care and high-value decision-making.

24/7 Patient Access

Engagement That Never Sleeps. Patients expect answers outside of business hours. Deliver instant screening and support , capturing qualified patients who would otherwise be lost to voicemail.

Seamless Deployment

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1.
Configure Your Screening Protocol 
Configure Your Screening Protocol 

Define eligibility criteria and screening questions. Map the conversation flow. Set qualification rules and next-step routing. We align everything with your clinical needs. 

2.
Deploy Across Channels
Deploy Across Channels

Choose voice, chat, or both. Configure how patients can access screening. Go live quickly without complex IT work. 

3.
Engage & Optimize 
Engage & Optimize 

AI automatically screens patients 24/7. Monitor engagement and conversion metrics. Refine questions based on real performance and feedback. 

Works Across All Healthcare Settings

Clinical Trials & Research 

Automate patient recruitment and eligibility screening with conversational AI. 

Insurance & Enrollment 

Pre-screen members and manage enrollment through voice and chat channels. 

Urgent Care Centers 

Conduct rapid patient triage and intake via phone before arrival. 

Behavioral Health Programs 

Screen patients for mental health services and substance abuse programs. 

Population Health 

Reach large patient populations for preventive screening and wellness programs. 

Patient Acquisition 

Reach large patient populations for preventive screening and wellness programs. 

Member Outreach 

Connect with members for benefits coordination and care management outreach. 

Community Health 

Provide accessible screening services to underserved and rural communities. 

Ready to Improve Patient Outcomes?  

Reduce readmissions, prevent safety events, and improve care.

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Let’s collaborate, innovate and make technology work for you!

Our Locations

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TX 75074, USA

1304 Westport, Sindhu Bhavan Marg,
Thaltej, Ahmedabad, Gujarat 380059, INDIA

Phone Number

+1 817 380 5522

 

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